"Count what is countable. Measure what is measureable. What is not measureable, make measureable." -- Galileo

Sunday, September 30, 2007

Here are some interesting tidbits and links:
Also, here is the link to an Excel version of my matrix of effectiveness measures.

I'll be looking for more up-to-date material in the days and weeks ahead, but its clear that people have been mulling over the problem since the late 90s. I'd like to hear from those attending the Naples Convention on what they learn about the issue.

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